Here at GamePointsNow we’ve had a few customers who have had trouble redeeming the Call of Duty: Ghosts Xbox 360/Xbox One combo pack codes.
As the codes aren’t quite like your average Xbox game digital code we thought we’d put up a handy guide for anyone having trouble accessing their games on either platform.
First of all there are a couple of things to bear in mind when redeeming the codes:
i) The Call of Duty: Ghosts codes CANNOT be redeemed on an Xbox One console. You will require access to your Gamertag on an Xbox 360 console or Xbox.com on a PC
ii) It is a single code that grants you a copy Call of Duty: Ghosts for BOTH systems which will be tied to the Gamertag used to redeem the code. You cannot gift one version to someone else. you will however be able to play both versions whenever you want
iii) The code grants you access to the Call of Duty: Ghosts Gold edition which comes with some added extras which will be available to you in game
Here’s how to redeem your code and access both versions:
1) The easiest way is to redeem the code via Xbox.com. Load it up in your browser of choice and sign into your account
2) Once signed in highlight your Gamertag in the top right corner and a drop down menu with “Redeem Code” should appear. Click Redeem Code
3) Once on this page simply click Redeem
4) Here just enter your 25 digit code exactly as it appears in your email from us. If you’re having trouble reading it let us know and we can type it out again for you. Once you’ve entered your code hit Confirm
5) You will then see a screen confirming the product you have redeemed a code for. Hit Confirm again to continue
6) You’ll then be notified that the code has redeemed successfully
Now to download your games
For the Xbox 360 version all you need to do is boot up your console and press the guide button once signed in
Scroll to the right of the Xbox Guide until you see Account Management and press A
Then on this screen select Download History and press A again
You should then see Call of Duty: Ghosts ready and waiting for you to download just highlight it and press A
Then select Download Again to begin the download
For the Xbox One version there are two ways you can access your game either through Xbox.com or via the console itself.
To access it via Xbox.com simply navigate to the Xbox One game marketplace on the website and select Call of Duty: Ghosts. You should notice that the price has changed to 0.00. Simply click Buy Now for Xbox One and the game will be sat waiting for you in the ” My games and apps section” next time you turn on your system. If your console is set correctly it will even download itself for you
To access it via the Xbox One console simply scroll right on the Xbox One dashboard and select the Games tab for the store
Then use the search function to find Call of Duty: Ghosts. It should then display as FREE so simply hit Buy and confirm your purchase and the download will start (it’s a hefty one though)
And that’s it, enjoy your game. if you have any other issues feel free to contact one of our customer support team who will be happy to help you.